Almost textbook execution of how to handle sudden growth. The upshot is they started with their own co-lo spaces and then branched out to use multiple clouds as growth spiked. There was quite a kerfuffle about Zoom's datacenter usage.Here's a gloss of a few of those sources: Most of Zoom runs on AWS, not Oracle - says AWS.Zoom CFO explains how the company is grappling with increased demand.A year old press release Zoom Expands with Equinix to Future-Proof and Scale Its Video-First, Cloud-Native Architecture.A 2016 document on Global Infrastructure and Security Guide.A year old marketing video How Zoom's Unique Architecture Powers Your Video First UC Future.Here’s How Zoom Provides Industry-Leading Video Capacity.The problem is we don't know much, but we do have a few information sources: Sudden success invites scrutiny, so everyone wants to know how Zoom works. It's just realistically how products evolve, especially when they must uplift over weeks, days, and even hours. It's not a sign of bad architecture as many have suggested. Sure, Zoom has made some design decisions that made sense as a small spunky startup that don't make a lot of sense as a defacto standard, but that's to be expected. What's incredible is from the outside they've shown little in the way of apparent growing pains, though on the inside it's a good bet a lot of craziness is going on. Zoom scaled from 20 million to 300 million users virtually over night.
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